About Us

About Us

SurveyFocus is a simple to use and to the point solution for your Community Pharmacy Patient Questionnaire (CPPQ). Our team consists of highly experienced pharmacists, with community pharmacy and IT sector experience, and talented software engineers. This ideal combination of expertise means that you get a highly innovative and market leading solutions for your pharmacy operations. With a dedicated IT team, you can be sure that all our systems will be maintained to the highest standards and regularly updated.

SruveyFoucs is designed with the end users in mind. It empowers the pharmacy team to take control of the annual CPPQ. Through its multi-platform survey forms, you can target a full spectrum of patients, which will enable you to get a more rounded view about the delivery of your NHS services. Through the SMS survey, you can get a higher response rate and reach out to more patients. This will fulfil the criteria for providing the survey through more than one platform and also enable you to target a varied patient group.

We at SurveyFocus aspire to provide the best quality service and at the most competitive price. Through smart use of technology, we have digitalised the process, this reduce the processing time and also the cost to the pharmacy. During the year, you will be able to access results and analytics at real-time.

Why SurveyFocus?


SurveyFocus is a product of Digital Health Group Ltd, an IT company that specialises in solutions for the pharmacy sector. Below are just some of the reasons why SurveyFocus is the product of choice for your CPPQ needs.

  • We will not be beaten on quality or price
  • Fully compliant CPPQ with the contractual requirements for community pharmacies
  • Facility to include paper based, SMS and online survey forms
  • Market leading technology to deliver a hassle free CPPQ
  • Easy to use system for the pharmacy team
  • Real-time results and analytics
  • Online portal for access to current and previous surveys
  • On completion, a CPPQ report, Pharmacy Poster and a letter for the local NHS team is generated and can be downloaded or printed by the pharmacy staff. 
  • Dedicated support team.

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